Privacy Policy
Last updated: August 9, 2026
Smile Studio Dental (“we”, “us”, or “our”) operates the website at smilestudiodental.ca (the “Website”) and provides dental services at 8500 Leslie St, Suite 220, Markham, ON L3T 7M8.
We are committed to protecting your privacy. We handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and we handle personal health information as a health information custodian under Ontario’s Personal Health Information Protection Act, 2004 (PHIPA).
Information We Collect
Through the Website, we may collect personal information that you choose to provide, including:
- Name
- Email address
- Telephone number
- Address
- Information you include in appointment requests, referral forms, or messages to us (which may include health-related details you choose to share)
Personal health information collected in the course of providing dental care is held in your patient record and handled under PHIPA. This policy focuses on information collected through the Website.
How We Use Your Information
We use the information you provide through the Website to respond to your inquiries, schedule and confirm appointments, process referrals, and communicate with you about your care. We do not sell your personal information.
Website Forms and Service Providers
Appointment request, contact, referral, and review forms on this Website are provided and processed by third-party service providers on our behalf. These providers have access to the information you submit only to perform these services for us and are required to protect it and not use it for other purposes. Please avoid including sensitive health details in website forms beyond what is needed to book your visit — we can discuss your health history privately at the clinic.
Log Data, Cookies, and Analytics
When you visit the Website, we collect information that your browser sends (“Log Data”), which may include your IP address, browser type and version, the pages you visit, the date and time of your visit, and time spent on pages.
The Website uses cookies and similar technologies, including Google Tag Manager and analytics tools, to understand how visitors use the site and to improve it. You can set your browser to refuse cookies or to alert you when cookies are being sent; some portions of the Website may not function as intended without them.
Disclosure of Information
We do not disclose your personal information except with your consent, to service providers acting on our behalf as described above, or where required or permitted by law (for example, in response to a court order or subpoena).
Safeguards and Retention
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information to protect it against loss, theft, and unauthorized access, use, or disclosure. No method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee absolute security. We retain personal information only as long as needed for the purposes described above or as required by law and professional record-keeping requirements.
Children’s Privacy
We provide dental care to patients of all ages, including children. Information about a child should be provided to us by the child’s parent or legal guardian, and we collect and use it only to provide care and communicate with the family. If you believe a child has submitted personal information to us through the Website without the involvement of a parent or guardian, please contact us and we will delete it.
Your Rights
Subject to applicable law, you have the right to access the personal information we hold about you, to request corrections, and to withdraw consent to certain uses. You also have the right to make a complaint to the Office of the Privacy Commissioner of Canada or, for personal health information, to the Information and Privacy Commissioner of Ontario.
Links to Other Sites
The Website may contain links to sites that are not operated by us. We have no control over, and assume no responsibility for, the content or privacy practices of third-party sites. We encourage you to review the privacy policy of every site you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and the “Last updated” date above will be revised accordingly. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or wish to access or correct your information, contact our Privacy Officer:
Smile Studio Dental
8500 Leslie St, Suite 220, Markham, ON L3T 7M8
Phone: 905-771-1611
Email: frontdesk@smilestudiodental.ca